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Shipping & Returns

Shipping Policy

Delivery times may vary depending on the customers location and the time of year in which the order was placed.  Deliveries are made in the following manner: Mad Hatter Society ships using FedEx ground. On average, Mad Hatter Markets shipping times are within 24-hours, unless on weekends or a holiday.  Product delivery times can take between 3-10 days.  Mad Hatter Markets orders are normally delivered via FedEx or USPC and tracking information is emailed to you once the label is created.

Return & Exchange Policy

Unless the Mad Hatter Markets packages are delivered damaged, ALL SALES ARE FINAL.  In the event the Mad Hatter Markets items are received damaged, please take a picture of the product and email it to with the subject line "Received Damaged Items"

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